Idemia MorphoManager Customer Care Access for Urgent Case

Network authentication 802.1.X (Q3-2025)

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MorphoManager Enterprise

MorphoWave XP2 MDI-M
-Multi-factor Touchless 3D Fingerprint/Contactless Card
-40K users by default
-100K users with license
-MIFARE/DESFire standard version (MD)
-4.3" touchscreen
(Includes the HID Credentials License. Same hardware as the MD version.)

MorphoWave XP2 MD
-Multi-factor Touchless 3D Fingerprint/Contactless Card
-40K users by default
-100K users with license
-MIFARE/DESFire standard version (MD)
-4.3" touchscreen

License to Increase MA SIGMA Reader Matching Capacity to 20,000 users (not for Lite/Lite+) (293729628)

Sigma Wide Multi

Sigma Lite Multi - TWIC

MorphoManager Upgrade Support

MorphoManager Installation Support

Morpho Manager Monitoring & Troubleshooting training

Onsite audit of a system using MorphoManager and IDEMIA devices.

Data Analytics: Perform an analyze of the performances of the IDEMIA devices managed by MorphoManager and identify opportunities of improvements.

Migrate MorphoManager database from SQL CE to Microsoft SQL Server

Perform a BioBridge retroactive linking (UBB project) whereas customer enrolled users in MorphoManager before configuring BioBridge.

Migration of an existing IDEMIA biometric template database to MorphoManager Database, including setup of MorphoManager with SQL server.

Migration of an existing IDEMIA biometric template database to MorphoManager Database.

Support for integration with other customer’s access control and security systems

On site training: scope of work to be detailed with customer

Support to integrate IDEMIA devices in the system. Scope of work to be detailed with customer

Consultation and Advisory Services with dedicated support to select the appropriate devices setup.

Enrollment campaign optimization: on site visit to provide recommendations for enrolment.

Provide support for DPIA (Data Privacy Impact Assessment) process.

Technical Design workshop for new customers.

1x Day Onsite Assistance

4x hour Remote Assistance

Support to MorphoManager password reset process

Provide recommendations to enhance the security level of IDEMIA biometric terminals in customer’s access control system.

MorphoManager Biobridge option

MorphoManager Audit Log option

MorphoManager Up to 100 Devices

MorphoManager Up to 50 Devices

MorphoManager Up to 25 Devices

MorphoManager Up to 10 Devices

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MorphoManager Up to 5 Devices

VisionPass SP Metal mount

VisionPass SP Visor

VisionPass SP Spacer

VisionPass SP Lower mounting bracket

VisionPass SP cablings and cover plate

VisionPass SP wall mount

VisionPass SP Extension to 50K users

3 Years Extended Warranty Fingerprint Addon

1 Year Extended Warranty Fingerprint Addon

FingerPrint Add-on (x1)

3 Years Extended Warranty - VisionPass SP

1 Year Extended Warranty - VisionPass SP

VisionPass SP MDI

VisionPass SP MD

VisionPass Metal Mounting (293784546)